Cookie Policy

What is a cookie?
We collect information about our customers via server logs, cookies, order forms and submission forms. Cookies are actually small text files stored on hard-drives used by websites. They provide you with more functionality to make your online experience more efficient. By using our website (, you agree that we can place cookies on your device.

Please note: None of our cookies store any credit/debit card information or password details.

What are cookies used for?
We have broken up the four types of cookies that most websites use into the following categories:

1) Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.

2) Preferences
Preference cookies enable a website to remember information that changes the way the website behaves or looks. These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

3) Statistics
Statistic cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously. Statistical cookies may benefit the on-going improvements of the website and increased efficiency/relevance of any related marketing campaigns. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous.

4) Marketing
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

How do we use cookies?
For your information we have listed all of the cookies used and their purpose in our Cookie Policy

Cookie Name Type Category Expires after Purpose
_ga persistent Statistics 2 years Analytical insights for our website to help grow our business
_gid persistent Statistics 1 day Analytical insights for our website to help grow our business
_gat_gtag_UA_17588726_1 session Statistics 1 minute Analytical insights for our website to help grow our business
_gat session Statistics 1 minute Analytical insights for our website to help grow our business
various various Statistics various As well as those cookies listed google might add further cookies
USER_ALLOWED_SAVE_COOKIE Persistent Preference 1 hour Indicates if a customer is allowed to use cookies.
external_no_cache Persistent Necessary 1 hour A flag that indicates if caching is disabled.
persistent_shopping_cart Persistent Necessary 1 hour The session key.
Stf Persistent Necessary 1 hour If product links were sent to friends, stores the timestamps in the format: $timeStamp1, $timestamp2, …, $timestampN.
frontend Persistent Necessary 1 hour Session ID
frontend_cid Persistent Necessary 1 hour Session ID
guest-view Persistent Necessary 1 hour Allows guests to edit their orders.
wfvt_4293632745 Session Necessary on exit To protect the site against malware as part of a firewall
ADRUM_BT Persistent Necessary 30 seconds Used by WorldPay to process card payment

Can I block cookies?
If you wish to restrict or block the cookies which are set by our website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how. To find out more about cookies, specifically how to manage and delete them, visit

Please note: is not associated with Shop Skincare and we are not responsible for their content. If you choose to block cookies some sections of this website might not be available to you.

You may also wish to visit to learn more about the cookies on your device set by other companies, and opt out of them if you wish.

However, if you use your browser settings to block all cookies (including strictly necessary cookies) access to all parts of our Site may not work. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

Contact Us
If you have any questions about our Cookie Policy, please contact us on:
Email: Graphters Ltd, 41 Holmethorpe Avenue, Redhill, RH1 2NB
Tel: +44 (0)1737 222563
Hours: 9AM – 5:30PM PST

Please note: The details of Third Party cookies may change from time to time, however we will endeavour to keep this document up to date and accurate.

This Cookie Policy is correct and accurate as of the 14th February 2019.